Returns & Exchanges

At Town Team, we want you to be completely satisfied with your purchase, which is why we offer a flexible 14-day return and exchange policy for all unworn items. Simply ensure your items are in their original condition with all tags attached to qualify for a full refund or replacement.

Return Process

• 1.
  Initiate Your Request

  Log in to your account and navigate to your order history to select the items you wish to return or exchange.

• 2.
  Pack Your Items

  Place the original invoice and the items in their original packaging, ensuring all security tags and brand labels remain intact.

• 3.
  Ship the Package

  Drop off your package at any authorized courier point or schedule a home pickup through our customer service portal.

• 4.
  Receive Your Refund

  Once our quality control team inspects the items, your refund will be processed to your original payment method within 5-7 business days.